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Terms of Service

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Please read these Terms of Service ("Terms") carefully before using Reel - Veo Video AI ("the App," "our Service"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.

1. Acceptance of Terms

By accessing or using Reel, you confirm that you are at least 13 years of age and agree to comply with and be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

We reserve the right to update or modify these Terms at any time. Your continued use of the App following any changes constitutes acceptance of the revised Terms.

2. Service Description

Reel is an AI-powered video generation app that lets you create cinematic videos from text prompts and images using advanced AI models. The App is provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. User Accounts

Certain features of the App may require you to create an account or sign in. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or use of your account
  • Ensuring that your account information is accurate and up to date

We reserve the right to suspend or terminate accounts that violate these Terms, contain false information, or have been inactive for an extended period.

4. Subscriptions & Payments

Subscription Plans

Reel offers the following options for access to premium features:

  • Weekly Pro: $7.99 per week - unlimited access to all premium features
  • Token Packs: One-time purchase of generation tokens

Billing

All subscriptions and purchases are processed and billed through Apple's App Store. By subscribing, you agree to Apple's terms of payment. Prices are displayed in your local currency and may vary by region.

Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel at least 24 hours before the end of the current period. You can manage and cancel your subscription at any time through your Apple ID account settings.

Refunds

Refund requests are handled by Apple in accordance with their refund policies. We do not have the ability to process refunds directly. To request a refund, visit reportaproblem.apple.com.

Important: Deleting the app does not cancel your subscription. You must cancel through your Apple ID settings to stop future charges.

5. AI-Generated Content

Videos generated through Reel are created using AI models. You acknowledge that:

  • AI-generated content may not always meet your expectations
  • You are responsible for how you use and share generated content
  • Generated content should not be used for illegal, harmful, or deceptive purposes
  • We reserve the right to refuse generation of content that violates our usage policies

6. User Conduct

When using Reel, you agree not to:

  • Use the App for any unlawful or unauthorized purpose
  • Generate content depicting violence, hate speech, or explicit material
  • Attempt to reverse-engineer, decompile, or disassemble the App
  • Interfere with or disrupt the integrity or performance of the Service
  • Use automated scripts, bots, or crawlers to access or interact with the App
  • Transmit any viruses, malware, or other harmful code through the App

7. Intellectual Property

The App, including all content, features, functionality, design, graphics, trademarks, and code, is owned by Reel and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes in accordance with these Terms.

8. Disclaimers & Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The App will be uninterrupted, timely, secure, or error-free
  • Results obtained from the App will be accurate or reliable
  • Any errors in the App will be corrected
  • The App will be compatible with all devices or operating system versions

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REEL, ITS DEVELOPERS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total aggregate liability to you for all claims arising out of or relating to the use of the App shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Italy, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts located in Italy.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: ilyas.inajjar@gmail.com

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